Privacy Policy for vorase.cyou
1. Introduction and general provisions.
Vorase Clean ("we", "us", "our") operates https://vorase.cyou (the "Site"). This Privacy Policy describes how we collect and process personal data of visitors and customers located in the United Kingdom. By accessing or using the Site you acknowledge that you have read and accept this Privacy Policy; continued use constitutes consent.
2. Types of data we collect.
We collect several categories of data:
- Personal data provided directly: name, email, telephone, postal address, billing details when you request a quote or contact us.
- Technical data: IP address, browser type and version, device identifiers, operating system, pages visited, and timestamps.
- Cookies and similar identifiers: session cookies, persistent cookies, analytics identifiers and advertising identifiers used to improve functionality and measure campaigns.
3. How and why we use data.
We process personal data for the following legitimate purposes:
- To provide the services you request, schedule appointments, communicate confirmations and contact you about service delivery.
- To manage payments and invoices.
- To respond to inquiries and provide customer support.
- To analyse site usage and improve the Site using aggregated analytics.
- To personalise content and (where consented) to show relevant marketing or advertising.
Legal basis: where required, processing is based on consent, contract performance, legitimate interests (for site operation, fraud prevention and service improvement) or compliance with legal obligations.
4. Disclosure to third parties.
We share personal data only when necessary and limited to:
- Service providers: hosting, payment processors, email delivery, booking systems and analytics providers.
- Legal requests: when required to comply with lawful requests by public authorities or to protect our rights.
We do not sell personal data. All third-party processors are contractually bound to implement appropriate safeguards.
5. Use of third-party services.
We use third-party services such as Google Analytics for aggregated traffic analysis, advertising networks for campaign delivery, and cloud providers for hosting. These services may collect information directly via their own cookies or tags; their data handling is governed by their respective privacy policies. Where required by law or contract, we obtain assurances and data processing agreements.
6. Storage and security.
We retain personal data only as long as necessary to fulfil processing purposes or comply with legal obligations. We implement reasonable technical and organisational measures such as access controls, encryption in transit, regular backups and security reviews. However, no electronic transmission or storage is completely secure and we cannot guarantee absolute security.
7. User rights.
Under applicable UK data protection law users may have rights to:
- Access personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of data where processing is no longer necessary.
- Restrict or object to processing.
- Request data portability where applicable.
To exercise rights, contact us using the details below. We will respond within statutory timeframes and may require identity verification.
8. Children.
The Site is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child without parental consent, contact us to request deletion.
9. Changes to this policy.
We may update this Policy to reflect operational or legal changes. The "effective date" is shown on the Site and substantial changes will be notified via the Site or email where possible.
10. Contact information.
If you have questions about this Privacy Policy or wish to exercise your rights contact:
Vorase Clean
Address: 12 Baker Street, London, W1U 3AE, United Kingdom
Email: support@vorase.cyou
Telephone: +44 20 7946 0332
Use of the Site implies consent to this Privacy Policy and to the processing described herein.
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